Case Management

What is Case Management (CM)?

A program that gives you care to meet your health care needs
Our nurses work with you, your doctors, and the person taking care of you to craft a plan of care that can help you with your health needs

This program was made to:

Help better your life
Raise your skill to take care of your health needs

How Can I Join?

Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) finds members through a way that uses data from many sources and then a score is crafted. This score tells our nurses to reach out to you about how we can better help you. The program is a choice for members. You can drop out of the program at any time.

Members who would like to be in the program can:

Be referred by your doctor
Be referred by the person taking care of you
Call and tell us you would like to be a part of the program at 1.888.936.PLAN (7526)

What Can You Expect?
If you join the CM program:

You will be given a health test by a case manager
You will be given a case manager who can work with you, the person taking care of you and your doctor
Your case manager will make a plan to help make your life better and teach you how to deal with your health issue
You will be given health tip sheets about your health issue
We will help you get care or tools you may need
We will give you referrals to helpful aids in your area