Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) is excited to introduce a brand new program that rewards you for getting your yearly checkups and routine exams. We offer preventive care at no cost to you. Better yet, we reward our members for taking steps to be healthier. Our goal is to help you achieve your health goals and maintain a healthy lifestyle.
myRewards is an incentive program for selected Health Plan members who have not visited their doctor or stayed up-to-date with their health exams and check-ups. Members visit the doctor and text Health Plan proof of their visit. Health Plan checks member’s proof and sends an email to the member with a link to the reward gift card! Questions? Check out our FAQ tab.
You may qualify for a reward if:
1. Go to Health Plan’s website to log into your member account.
2. Make a member portal account if you do not have one.
3. Fill out the myRewards form. You will be asked about what service you received, the date of service, and information about the provider who ordered/completed services.
4. Press “Submit”. You will have the option to have the card emailed, texted, or mailed to you.
5. Gift card price varies by appointment type, please see our list provided and their reward value.
Have questions about your myRewards gift card? View the status of your gift card by logging into your account. You can also call Customer Service at 1-888-936-PLAN (7526) TTY 711
1. I want to know if I qualify for Health Plan’s myRewards. You may qualify for a reward if:
2. I don’t know how to get my gift card. You can go to Health Plan’s website to log into your myHPSJ Member Portal. Fill out the Reward form. Press “Submit”. Next, you will receive a link to the gift card you selected.
3. I have questions about my reward gift card. View the status of your gift card through the myHPSJ Member Portal. You can also call our customer service team at 1-888-936-PLAN (7526)
4. What if I change my mind about the Reward/gift card I selected? Make sure the Reward you select is the one you want. Health Plan can’t change the Reward after you submit your request.
5. Will the link to my gift card or my gift card expire? Links to the reward gift card(s) will expire after 6 months of the date when you get the link. If you do not claim the link within the 6 months, the card is cancelled. Gift cards from Walmart do not expire. If you cannot open a link or have other issues, call Health Plan’s customer service at 1-888-936-PLAN (7526).
6. I was charged by my phone carrier for getting text messages from Health Plan. I want to get reimbursed. If you were charged by your carrier for text messages sent by us, please let us know and we would be happy to reimburse you. To request a refund please log into your myHPSJ Member Portal and fill out the Fee Request form.
7. Does my doctor have to sign off on my exam or test before I can get my gift card? To get your Reward, you will have to tell Health Plan when the checkup or test was completed and the name or location of where the visit was completed. Health Plan will work with your doctor or clinic to confirm your visit as needed.
8. I am having issues getting my gift card. Check the status of your reward through the myHPSJ Member Portal. You can also call Health Plan’s Customer Service Department at 1-888-936-PLAN (7526).
9. What is my member ID number? Where can I find it? All Health Plan members have a 9 digit number that helps identify them in Health Plan’s system. The number starts with “200”. You will need to enter your Health Plan Member ID in the form when you request your rewards. If you don’t know your Member ID number or don’t know how to find it, we are here to help you. To find your 9 digit ID number, look at your Health Plan membership card. The sample image below shows where you will find your Member ID number. 
Find out more about all of the benefits and services you get as an Health Plan member
If you would like to know if you qualify for other Health Plan rewards please take a look at the list of available exams that you and your family can benefit from. Get rewarded for being healthy!
Take your child to the doctor for his/her YEARLY exam and get a $25 gift card.
Your baby must have six well child exams by the time they are 15 months old. Take your child in for a well child visit anytime this year and you can submit this rewards request.
Your toddler is growing up! Your child needs to see the doctor twice between 15 and 30 months. After the 2nd visit you can submit this reward request.
By age 2 children should have the following vaccine series:
Well child visits aren’t just for babies. All young people should receive a well visit every year to keep them healthy. You can get a reward if your child between the ages of 3-21 has a well visit at least once this year.
Adults 20 and over should see their PCP once a year for a preventive health visit. This visit may cover the ABC’s of health:
Kids turning 13 should have the following vaccines before their 13th birthday: one dose of meningococcal vaccine, one Tdap vaccine and the complete human papillomavirus (HPV) vaccine series (2 doses).
Children under 2 should have 2 lead screenings by their 2nd birthday – 1 at 12 months, and a second by 24 months.
Children 24 months to 72 months should receive at least 1 test before the age of 6 if no tests were performed by their 2nd birthday.
Adults age 18-75 with diabetes (type 1 or type 2): Call or go to your doctor to get A1C blood test screening lab slip. Next, go to a lab in the Health Plan Network to have get the Diabetes A1C Test
Visit doctor within the first three months (12 weeks) of becoming pregnant or within 42 days of becoming a Health Plan member.
Pregnant women should receive influenza and Tdap vaccinations during their pregnancy to protect mom and baby.
Women who gave birth should have at least one postpartum visit on or between 7 and 84 days after delivery.
All postpartum women should receive a depression screening after delivery, and follow up care if needed.
Women 50-74 years old: Call or go to your doctor to ask for a mammogram. Get your mammogram done and prevent or catch breast cancer early.
Make an appointment with your doctor or an OB/GYN to get tested for cervical cancer. The doctor will do a pap smear.
Adults between the ages of 50–75 should get screened for colorectal cancer with any of the following tests:
Anyone 6 months or older: Make an appointment with your doctor or visit a local pharmacy or clinic to get your annual flu shot from 1/1/23-12/31/23.
Posted on July 19th, 2023 and last modified on February 7th, 2025.
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