New Medi-Cal BIC Card Notification
| Date: | August 17, 2016 |
| To: | Health Plan of San Joaquin (HPSJ) Providers |
| From: | Provider Services Department |
| Subject: | NEW Medi-Cal BIC Card Notification |
| Business: | Medi-Cal, MCAP (Medi-Cal Access Program, previously known as AIM) |
The Department of Health Care Services (DHCS) issues a plastic Benefits Identification Card (BIC) to each Medi-Cal recipient for identification purposes.
Effective September 12, 2016 a new BIC card design will be implemented.
The new card design, featuring the California poppy, will be provided to:
1. Newly eligible members
2. Members requesting replacement cards
There are no plans to provide the new card to the entire Medi-Cal population. Existing cards will not be replaced all at once, but rather over time.
THIS IS A REMINDER
DHCS issued a Provider Bulletin and Newsflash informing providers of this change. This is a reminder to our HPSJ providers to continue to accept the old BIC card, along with the new BIC cards for newly eligible members, and those members requesting replacement cards.
For Medi-Cal recipients enrolled with HPSJ’s Medi-Cal Managed Care plan for their coverage, they are required to have the BIC card, as well as the HPSJ membership card since the BIC card is used for carve-out benefits.
Here are examples of the old and the new BIC cards to be accepted.
Please Note: Providers must continue to verify eligibility since possession of a Medi-Cal BIC card, or HPSJ membership card, does not guarantee eligibility.
If you have questions, please contact our Customer Service Department at 209-942-6320.