Update to Changes to Prior Authorization Requirements for Physical Therapy Visits


Date: July 10, 2024
From: Health Plan
To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers and Facilities
Type: Informational/Regulatory
Subject: Update to Changes to Prior Authorization Requirements for Physical Therapy Visits
Business: Medi-Cal Managed Care

To improve member access to services and provider experience, Health Plan is implementing a change to the authorization requirements for Physical Therapy (PT).

Effective the date of this alert, Prior Authorization is not required for outpatient PT with an in-network provider. This applies to both free-standing locations or hospital campus-based services within the Health Plan service area.

PT provided as part of an acute inpatient admission or rehabilitation stay, does not require a separate authorization.

Members residing at a Long-Term Care (LTC) level of care (beyond the initial 45 days) require a separate prior authorization for PT.


If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj.com/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website WWW.HPSJ-MVHP.ORG

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